Shipping and return policies for Secret Records
- Shipping Info
INTERNATIONAL ORDERS MAY BE SUBJECT TO IMPORT TAXES. THIS HAS NOTHING TO DO WITH SECRET RECORDS OR OUR SHIPPING METHODS. IF YOUR PACKAGE COMES BACK TO US, NO SHIPPING COSTS WILL BE REFUNDED. IF YOU WANT THE PACKAGE RESENT, YOU PAY TO RESHIP IT. This is the state of shipping. By placing an order you are agreeing to these terms.
Shipped USPS with heavy-duty Whiplash LP mailers, brand new LP filler pads, and high quality, strong packing tape
- Return Policy
NO RETURNS OR REFUNDS! If an international order is undelivered and is sent back to us for any reason YOU pay to send it back to you. NO SHIPPING WILL BE REFUNDED. All orders come with a tracking number and once it leaves my house I am no longer responsible in any way. I use brand new Whiplash LP mailers, brand new LP filler pads, and high quality, strong packing tape. I love records and pack them with care. If anything has any SIGNIFICANT damage please take a pic and email us. All records are shipped outside the jackets with cardboard filler pads. We do not take special packing requests.
US customers should tell their local record shops to order or releases. They are distributed by Revolver / Midheaven in the states.