Shipping and return policies for Secret Records
- Return Policy
NO RETURNS OR REFUNDS! All orders come with a tracking number and once it leaves my house I am no longer responsible in any way. I use brand new Whiplash LP mailers, brand new LP filler pads, and high quality, strong packing tape. I love records and pack them with care. If anything has any SIGNIFICANT damage please take a pic and email us. All records are shipped outside the jackets with cardboard filler pads. We do not take special packing requests.
US customers should tell their local record shops to order or releases. They are distributed by Revolver / Midheaven in the states.